Depending on your location and applicable law, you may be entitled to request access to, correction of, deletion of, or other handling of your personal information. Contact service@torvellafg.com to submit a privacy request. We may ask for information needed to verify it before responding. If you receive promotional email, you can unsubscribe using the option in that message; order and service notices may still be sent when needed.

The details depend on how you use the store. They may include:

• Contact, billing, and delivery details such as name, email, phone number, and addresses.
• Order, item, payment status, shipment, return, and refund records.
• Messages and information you choose to provide to customer support.
• Browser, device, IP address, cookie, and interaction data.
• Payment information required by Shopify or a payment provider to process a transaction. Torvellafg™ does not store complete card numbers on its own servers.

Information may be used to take and fulfill orders, verify payment, send confirmations and tracking notices, answer support requests, manage returns or disputes, protect the store against fraud or misuse, maintain and improve store functions, send requested marketing, and meet legal, accounting, or recordkeeping duties.

torvellafg.com and services supporting the store may use cookies or similar technologies for core site functions, checkout, preferences, analytics, security, fraud prevention, and advertising functions where applicable. Browser controls may let you restrict or delete cookies. Some store features may not work correctly if necessary cookies are disabled.

We may provide relevant information to Shopify and e-commerce technology providers, payment and financial-service providers, carriers and fulfillment partners, customer-service providers, analytics or security services, and government authorities when disclosure is legally required. We do not rent personal information to unrelated third parties for their independent use. Where local law treats certain advertising-related disclosures as a sale, sharing, or similar activity, applicable privacy choices may be available.

Shopify operates e-commerce infrastructure for our store. Shopify and other providers process information under their own privacy practices and legal obligations. Third-party sites linked from our store have their own notices.

We retain information for as long as reasonably needed for transactions, customer service, accounting, security, dispute resolution, agreement enforcement, and applicable legal obligations. We use reasonable administrative, technical, and organizational measures intended to protect it; no online transfer or storage method can be guaranteed completely secure.

The store is intended for general consumer shopping and is not designed to knowingly collect children’s personal information in violation of applicable law. Contact us if you believe information was submitted improperly. Because our store and service providers may operate internationally, information may be processed or stored in another jurisdiction, subject to applicable legal safeguards.

We may revise this policy when our services, technology, business practices, or legal requirements change. The current version will appear on this page with its updated date.